Faq

How early should I arrive at the airport before my flight?

Please arrive 120 minutes prior to departure of your domestic flights and 3 hours prior to departure for your international flights

What is the definition of Unaccompanied Minor Passenger? Is a Parent allowed to accompany a child during check-in?

An unaccompanied minor is a child without the presence of a legal guardian. This term is used in immigration law and in airline policies. The specific definition varies from country to country and from airline to airline. Please check with the airline for further information.

Is there any Child Care lounge facility at the airport?

For the privacy of mothers who wish to nurse their infants, a well-equipped Child Care Lounge with toys, baby cot is available in both the terminals.

Is Wi-Fi facility available at the airport?

The airport is Wi-Fi enabled. A valid Indian mobile number is required to access the internet. 

Can pregnant women travel by air?

You are required to carry a doctor’s prescription for medicines that are to be carried on board. Passengers are advised to get in touch with their respective airlines regarding the same.

Who do I contact if I have lost something at the airport?

All the unclaimed property found in the terminals & its vicinity are deposited in the Office of Airport Manager of respective terminal. Within 24 hours, lost property is deposited in Materials Management Department of the airport. The claimant should carry a photo-copy of their boarding card/ticket/ID proof, authorization letter & an original government issued identification card to collect the property from the airport. You may address your concern on lost items to Airport Managers of the respective Terminals or to Public Grievance Officer, contact details given below:

Public  Grievance Officer: Shri S. Sundar, JGM(Ops)

JGM (Operations) & PGO , Trivandrum Airport

91-471-2702303, 91-0471-2501464

Email :   pgo_tvpmataai [dot] aero

Airport Manager, Terminal II (24 hrs round the clock)

Airports Authority of India, Trivandrum International Airport, Chackai Side, Thiruvananthapuram, Kerala - 695008

91-471-2500140, 91-471-2702710, 91-471-2702711

Mobile : 94959 29282

Email :  tm-i-tvmataai [dot] aero

Airport Manager, Terminal I (During Operational Hours)

Airports Authority of India, Trivandrum International Airport, Shanghumugham Side, Thiruvananthapuram, Kerala - 695008

91-471-2500298, 91-471-2702311 Mobile : 94472 75282

Email :  tm-d-tvmataai [dot] aero

 

Does The Airport Have Any Medical Facility?

In the event of a medical emergency, well trained doctors and paramedics are available in the Medical Inspection Room of respective Terminals. The Medical Inspection Rooms are equipped with emergency treatment centre for passengers & visitors alike. Ambulances are provided to cater to any severe medical emergency.